Sainsburys delivery down as technical issues affects online shopping | UK News [Video]

Sainsbury’s has said it is experiencing ‘technical issues’ at some stores meaning it will not be able to fulfil the ‘vast majority’ of today’s online grocery deliveries.

The supermarket chain said on Saturday morning it was ‘working hard to fix the issue’ and apologised to customers affected.

An error during an overnight software update has caused problems with contactless payments, a spokesman said, adding that all stores remain open and both cash and chip and pin transactions are working.

A statement said: ‘Unfortunately, this also means we will not be able to deliver the vast majority of today’s Groceries Online orders and we are currently unable to contact customers directly, but will contact them as soon as we can to rebook orders.

‘We apologise to customers for the inconvenience and are working hard to fix the issue.’

The supermarket also assured shoppers their personal data ‘will be safe and secure …