Ecommerce

R.T. Custer is a Serial Entrepreneur specializing in story-based marketing for consumer product companies. He started Vortic Watch Company with his friend Tyler in college and grew it to a nationally recognized 7 figure luxury brand that’s now expanding into an 8,000 sq ft facility in downtown Fort Collins. In 2020 R.T. spun off the expert team of marketers helping with Vortic to create a marketing agency that soon after joined forces with fellow agency entrepreneur and friend, Jim Carter, resulting in Carter & Custer. R.T.’s goal is to change the lives of other entrepreneurs by helping them tell the world about what they have to share. In This Conversation We Discuss: [00:00] Intro [02:08] Why R.T. chose watches [04:35] How was Vortic Watch growing their customer base [06:16] Paid ads tend to be harder with luxury products [08:53] Email is the key to marketing high-priced products [10:08] Personalization vs making it personal [11:37] Biggest learning experience from Vortic Watch Co. [13:48] The expensive lesson of winning a lawsuit [15:25] 2 books that helped Vortic Watch Co. [17:02] Having a story-based email strategy [17:36] Pivoting hard because of the pandemic [21:24] R.T.’s 3rd business venture, technically [24:10] Masterminds will change your life [27:11] Joining masterminds to “buy friends” [28:43] Where to find R.T. and Vortic Resources: Subscribe to Honest Ecommerce on Youtube https://www.youtube.com/c/HonestEcommerce?sub_confirmation=1 A small batch, custom, watch manufacturing and vintage restoration company located in Northern Colorado https://vorticwatches.com/ The best business mastermind + community for entrepreneurs https://fastfoundations.com/ A purpose-driven, referral only agency. https://carterandcuster.com/ Building a StoryBrand https://buildingastorybrand.com/ Start With Why https://simonsinek.com/books/start-with-why/ Connect with R.T. Custer https://www.linkedin.com/in/rtcuster/ If you’re enjoying the show, we’d love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews! Review Link: http://getpodcast.reviews/id/1447700156 Honest Ecommerce is a weekly podcast, community & educational resource providing online store owners with honest, actionable advice to increase their sales and grow their business. Visit http://honestecommerce.co/ for more information. If you like our videos, consider subscribing & joining our FREE Facebook group https://www.facebook.com/groups/honestecommerce/ Or get all our content sent directly to your inbox by subscribing to our newsletter: https://honestecommerce.co/pages/subscribe