Sainsbury’s and Tesco both suffer IT meltdowns on the same day as many stores become cash only and online deliveries are halted just one day after McDonald’s was hit by similar computer crisis [Video]

By Natasha Anderson and Sam Lawley and Oliver Price 05:13 EDT 16 Mar 2024 , updated 12:22 EDT 16 Mar 2024

Tesco and Sainsbury’s have both been hit by an IT meltdown just that has impacted home deliveries and stopped customers from using contactless payment at the tills on one of the busiest shopping days of the week.

Tesco has cancelled some home deliveries today due a ‘technical issue’, a spokesperson told MailOnline, in a situation echoing the online shopping chaos experienced by rival Sainsbury’s this morning.

The Every Little Helps grocer did not specify how widespread the issue is, but dozens of Tesco customers complained online that their orders had been cancelled or delayed this morning.

Similarly, Sainsbury’s customers were left fuming after the supermarket suffered an ‘error with an overnight software update’ that impacted its online ordering system and in-store payment options.

Frustrated shoppers are being forced to wait in long queues and pay with cash as the company admits it is ‘experiencing issues …