How to assess your business’ AI readiness – Part 2 [Video]

Is your business ready to adopt AI? Here’s how to conduct a AI business assessment Part 2

6. After looking within our business, we want to see how AI is being used in our industry
– Review case studies, attend webinars or seminars.
– It many cases it’s a blue ocean but in some there are some amazing progress
– You want to know some potential use cases in your industry.

7. Now it’s time to consider budget
– How much are you willing to invest which include
– Training
– software
– consultations

8. Draft a preliminary AI exploration plan
– This could be several small pilots to test
– Or as as simple as automating a single task or using AI for better data analysis.
– This is not just about testing AI tools but also assessing your team’s capabilities in deploying

9. A key part of AI is to ensure it’s both safe, responsible and ethical
– Determine how AI deployment in your business has ethical implications
– You are looking at data privacy, transparency (clietns and customers know you will be using ai) and accountability (what happens if there are problems that arise with AI use)
– This will help foster trust among your employees, stakeholders, customers
– Build the safeguards to legal and reputational risks

10. Speaking of customers, how will AI impact customer experience
– There are a lot of benefits here including delivery, personalization, engagement
– Using AI to enhance customer satisfaction, loyalty can be a unique customer value