How Alibaba.com is Making E-Commerce Sustainable [Video]

In episode 441 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Yikun Shao, head of supply chain, North America at Alibaba.com, a leading platform for global B2B e-commerce. Listen in as Shao discusses his professional background and current role at Alibaba (0:55), leveraging the organization’s supply chain capabilities to empower small businesses (3:45), the adoption of crowdsourced delivery (8:35), and how Alibaba’s B2B sellers are leveraging crowdsource delivery (11:05).

In addition, Shao discusses Alibaba’s supply chain sustainability goals (12:25), the consumer’s push for more sustainable retail (15:50), and how the company is preparing for possible future supply chain disruptions (16:55). Lastly, Shao touches on the supply chain trends he’s most focused on in 2024 (21:00).

Yikun Shao is the head of supply chain for Alibaba.com, where he develops strategy and builds platform-level solutions to empower businesses in the realms of international shipping, logistics, cross-border trade, and global expansion. Prior to joining Alibaba, Shao served as a trade and business consultant …