Is your business ready for the next 3-7 years in AI?
Let’s break down these 5 AI levels revealed by OpenAI and how business can prepare.
According to a Bloomberg article, there was an OpenAI meeting where OpenAI’s vision on where AI is going through each stage. Not finalized but discussed as a framework.
So let’s so go through each level, how they impact on business today and
then how you can prepare your business over the next several years.
Level 1: Chatbots, AI with Conversational Language
– This is how we see AI today using chatbots, through conversational language. Chatgpt, Gemini, Claude, Llama and Grok and others.
– The current impact on business include content creation, idea generation, customer service chatbots, data analysis, improving productivity and efficiency by 10-40% on average.
– Business can use most of these tools today and can prepare by
– Training employees to manage use these tools for their day to day activities.
– Combine with predictive analytics to help forecast and help make strategic business decisions
– Implement basic chatbot solutions using platforms like ChatGPT, or build their own through RAG or use a 3rd party like chatbase.
Level 2: Reasoners, Human-Level Problem Solving – PhD level problem solving
– In the article, the belief is we are closing in on this level where AI solves problems like a human
– This means enhancing our own decision making, optimize workflows, identify potential issues before they arise, and suggest improvements
– For example, In manufacturing, AI-driven analytics can optimize production schedules and manage inventory effectively.
– Some ways businesses can start preparing for this
– Ensure robust data collection and management processes.
– Adopt advanced analytics tools like IBM Watson, Microsoft Azure AI, or Google Cloud AI.
– Start with pilot projects to solve specific problems, such as predictive maintenance or inventory optimization.
– Upskill staff in data science and AI.
Level 3: Agents, Systems That Can Take Actions
– Current AI can carry out tasks but Agents can carry out goals and deciding which tasks to do and repeat to complete the goal
– According to OpenAI, these Agents can run for days!
– For businesses, this means Automates complex tasks, improves accuracy, and enhances scalability.”
– Autonomous Operations: AI agents can take over repetitive and time-consuming tasks, such as inventory management and procurement.
– Improved Accuracy: Automated systems can reduce human errors in operations.
– In the construction industry, AI agents could oversee site management, ensuring materials are delivered on time and projects stay on schedule.
Preparation Tips
– Identify key business processes for AI integration, such as supply chain management.
Identify workflows and process that can already be automated, not 100% but maybe that 10-40%.
– Conduct extensive testing and iterative refinement of AI decision-making capabilities.
Level 4: Innovators, AI That Can Aid in Invention
– AI that helps invent and innovate and not just help but innovate by itself.
– For example, this could revolutionize sectors like metal contracting and home building by designing new materials or construction methods that are more efficient and sustainable.
In manufacturing, these AI systems could lead R&D efforts to develop innovative products and processes that give companies a competitive edge.
Preparation Tips:
– Foster a culture of innovation, experimentation where employees are open to AI-driven solutions.
– Train employees on using AI so they aren’t surprised by this level of capability and also know how to harness it.
– Protect AI-driven innovations through patents and intellectual property strategies.
Level 5: Organizations, AI That Can Do the Work of an Organization
– This level represents a transformative shift where AI can manage and operate entire business functions or even entire companies. In real estate, AI might manage property portfolios, investment decisions, and client relationships, optimizing for maximum profitability and efficiency.
– Transformation of Business Models: Entire business functions or even companies can be managed by AI, leading to significant shifts in how businesses operate.
– Increased Productivity: AI can optimize every aspect of operations, from strategic planning to day-to-day management, leading to higher productivity.
– Reduced Costs: Automation at the organizational level can lead to substantial cost savings by streamlining operations and reducing the need for manual labor.
Preparation Tips
– Develop a long-term AI strategy envisioning integration at the organizational level.
– Gradually automate end-to-end business processes, starting with simpler tasks.
– Establish ethical guidelines and governance frameworks to align AI operations with company values and regulations.