Email, cell phones, online shopping, the pandemic — the past two decades have wholly transformed the way people communicate and shop, and Canada’s postal service has had to roll with the punches.
Mail volume has steadily declined since 2006, and while package deliveries have climbed, the profits for Canada Post have not.
Amid a potential postal worker strike, here’s a look at how many letters and parcels the corporation delivers and how those numbers have changed in the internet age.
‘The Great Mail Decline’
Canada Post divides its mail into three categories: transaction mail (letters), parcels and direct marketing. The total volume of mail has been eroding over the past 20 years.
Letter mail has been especially affected. In 2006, at its peak, Canada Post delivered nearly 5.5 billion letters. As of 2023, that number has dwindled by more …