GoTo Group Partners with Google Cloud to Launch First-of-its-Kind AI Voice Assistant ‘Dira’ in Indonesia [Video]

Singapore, Sept. 25, 2024 – GoTo Group (“GoTo”), the largest digital ecosystem in Indonesia, has joined forces with Google Cloud to introduce ‘Dira,’ a groundbreaking AI voice assistant that sets a new standard for fintech innovation in Indonesia. This strategic partnership signifies GoTo’s commitment to harnessing advanced AI technologies to enhance user experiences and empower the digital economy.

Dira: AI-Powered Convenience for GoPay Users

The collaboration between GoTo and Google Cloud is centered around Dira, an AI-based voice assistant that operates within the GoPay app, leveraging Google Cloud’s generative AI (gen AI) technologies. Dira uses a combination of Vertex AI, speech-to-text AI, and the Gemini 1.5 Flash large language model to seamlessly assist users in finding and accessing features in the GoPay app with simple voice commands.

Uniquely, Dira understands Bahasa Indonesia, making it the first voice assistant in the rapidly expanding Indonesian fintech industry to support the national language. This inclusivity reflects GoTo’s dedication to developing AI-based solutions that cater …