BBB tips to avoid gift card scams and holiday return hassles [Video]

This simple advice will help protect your purchases and avoid falling victim to common holiday scams.

CHARLOTTE, N.C. — As the holiday season approaches, many people are purchasing gift cards for friends and loved ones. However, the Better Business Bureau is warning people to avoid potential scams when it comes to gift returns.

Holiday returns and exchanges are extremely common, especially when it comes to online shopping. Juliana O’Rork with the BBB of Southern Piedmont and Western North Carolina says customers can ensure a smooth return experience by doing a little research before wrapping up holiday shopping.

Tips to ensure a smooth return process

Know store policies before purchasing items
Know whether returns can be made in person or need to be shipped back if purchased online
Keep all receipts and bring identification to the store when returning items
Keep all of the original packaging to facilitate the return process

If you have a gift receipt, O’Rork says stores may offer credit …

Tags Ecommerce, Online Shopping, Online Store