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What NOT to do on a Sales Call! – In the aviation industry, our clients often have a limited number of prospective clients. They could be limited by geography, resources, or the type of plane they fly. So our clients can’t afford to make a bad first impression – and neither can we. And yet, we have to make sales calls! On the phone! Where things can go so badly, so quickly.

So, here’s the lowdown on what NOT to do in that critical first sales call with a prospective customer.