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Shoppers take note, but dont try to game the system NBC Connecticut [Video]

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Ecommerce

It’s a trend shoppers and experts alike are seeing when making certain online returns: online retailers giving you a refund and telling you to just keep the item.

Kyle James, the founder of Rather-Be-Shopping.com, said he started seeing this trend about a year ago with Amazon returns.

The massive e-commerce company tells consumers to keep the item you asked to return, and you’ll still get a refund, too.

James said he’s now seeing many more online retailers following suit like Walmart, Target, Chewy, Wayfair, Zappos, Costco, Kohls, Shein and Home Depot.

But don’t bank on it for all the online purchases you make.

“I think the secret sauce is anything $20 or less. I noticed cheaper electronics, more inexpensive clothing. Think like bigger, bulkier items that are fairly large like storage containers and home décor. They’re large and they don’t weigh a lot, but you got to put them in a big box, so a lot of these retailers are figuring out it makes more sense for us to …

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