Digital Front Door for Insurance [Video]

The Sikich Digital Front Door for Insurance, powered by Salesforce, is a targeted, comprehensive, and flexible approach to enhancing digital interactions between policy holders, brokers, and carriers. Leveraging the secure and adaptable Salesforce platform, the Digital Front Door provides a unified and engaging digital experience across multiple touchpoints.

Insurance agencies and their customers want modern digital services and streamlined experiences that are comparable to those provided by e-commerce giants. The Digital Front Door achieves this by providing access to insurance services through a single pane of glass, from policy shopping via a seamless quote proposal process to filing claims, and beyond–without requiring an extensive upgrade or overhaul of existing applications.

Be more proactive with your customers–rather than reactive–to ensure they’re well prepared for the unexpected. Upon authentication, the user is presented with relevant information, such as a consolidated policy portfolio view, upcoming renewals from multiple policy management systems, claims status, benchmarking analytical data and dashboards, and more. With intelligent …