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In the fast-paced hospitality and retail industries, engaged employees are key to enhancing customer experiences and driving company success. As competition for top talent intensifies, employers are increasingly focused on building and showcasing a strong company culture to attract and retain the best employees.
Our latest research shows that this focus on people is becoming more visible on career sites. An impressive 87% of hospitality and retail companies on the Fortune 100 Best Places to Work list feature professional employee photos on their career pages. And, 67% of service companies include video content on their career sites, surpassing the average of 63%.
While tech innovations and AI may dominate the news, the hospitality industry has no shortage of employee stories. In this post, we share five inspiring videos that bring the employee experience in the hospitality and retail industries to life.
Guest experience is at the heart of the hospitality …