Categories
Ecommerce

Amazon Is Beefing Up Its Cloud Call-Center Tools as More Customer-Support Staff Work from Home [Video]

Amazons cloud division is introducing new features to make it easier for call-center agents to help customers amid growing demand for cloud-based customer-service centers.

Categories
Ecommerce

House to Vote on Booting Chinese Stocks From U.S. Over Audit Rules [Video]

Lawmakers next week are likely to force Chinese companies with shares traded on American exchanges to finally comply with audit-oversight rulesor leave U.S. markets altogether.

Categories
Digital Marketing

Stock-Market Titans Amazon, Google and Facebook Are Also Driving Commercial Real Estate [Video]

The biggest U.S. tech companies are major tenants and acquirers of office and other space; they have expanded their real-estate footprint by more than a quarter this year.

Categories
Ecommerce

How Walmart, Kroger Plan to Become Advertising Giants [Video]

Retail titans can capitalize on the pandemic-driven surge in e-commerce by revving up their online-advertising plans.

Categories
Ecommerce

Logistics Hiring Surges on Restocking, E-Commerce Sales [Video]

Logistics payrolls soared in October as inventory restocking after coronavirus lockdowns and strong online sales fueled a hiring surge at distribution and transport companies.

Categories
Ecommerce

Ant Founder Jack Ma Faces Backlash From Regulators [Video]

The extraordinary move to suspend the $34 billion initial public offering of Ant Group, the online-finance operation carved out of Alibaba, caps a tug of war between billionaire Jack Ma and Chinas top regulators.

Categories
BigCommerce

In Luxury Market, Being Amazon Is Still a Burden [Video]

Since creating a special section on its mobile app to house high-end fashions in September, the e-commerce giant has amassed just a handful of big brands.

Categories
Ecommerce

Amazon Sales Surge Amid Pandemic-Driven Online Shopping [Video]

Amazon.com online orders continue to surge during the pandemic, with the e-retail giant projecting a bumper end to the year as it posted strong third-quarter earnings.

Categories
Ecommerce

Ant Speeds Ahead with Record IPO After Investor Orders Pour In [Video]

The financial-technology company part-owned by Alibaba Group is set to raise at least $34.4 billion through dual listings in Shanghai and Hong Kong.

Categories
BigCommerce

Commentary: E-Commerce Surge Will Reshape Parcel Carriers Strategies [Video]

Changes in distribution strategies may loosen the grip of UPS and FedEx on U.S. package delivery, and that may push them to look again at last-mile strategies.

Categories
Ecommerce

Behold the Mighty Ant – WSJ [Video]

What are investors buying in the worlds largest initial public offering?

Categories
Ecommerce

Amazon to Hire 100,000 Seasonal Workers for Holidays [Video]

The new hires would add to the e-commerce giants hiring spree this year amid a surge in online shopping during the Covid-19 pandemicundefined.