Pothole season is upon us in WNY [Video]

BUFFALO, N.Y. — We all know it’s pothole season, and Tuesday we talked with the City of Buffalo about its strategy to get them fixed.

“When we hear about them, certainly through 311, we get on them right away,” said Nathan Marton, City of Buffalo DPW Commissioner.

The City of Buffalo still has its 48-hour guarantee for taking care of potholes. You call 311, or fill out the online form, it gets logged in, and a crew is dispatched. 

“At the end of the winter, that freeze-thaw cycle is really where they start popping. We had a pretty mild February in terms of snow levels which we know, and we didn’t have a lot of calls, I think less than half the calls that we …