As more businesses focus on e-commerce, the risk of cybercrime increases too. Visa’s Sam Gianniotis offers guidance on how businesses can protect their customers – and themselves – when operating online.
With New Zealanders retreating into their homes as lockdown took hold, businesses realised that to stay open they’d need to adapt to an online-first environment. Suddenly everyone was ‘pivoting’. Many smaller enterprises that had never before had an online presence entered the digital game.
Online consumer spending went through the roof. Under level three and four lockdown in April and May, New Zealand’s overall online purchasing was up 47% and 50% year-on-year respectively, according to monthly reports by Marketview. There was an even larger increase in domestic e-commerce sales, with 88% and 93% annual increases in local online spending for those two months.
As local businesses harness this digital shift, it’s essential that they ensure their customers – and their own …