PETALING JAYA, Aug 4 ― Malaysians are increasingly turning to online shopping for daily needs during the Covid-19 pandemic that has rendered many homebound.
As shoppers learn to take advantage of the convenience of e-commerce platforms, businesses too, small and large, have been forced to pivot and adapt to new ways of selling.
This in turn has created demand for delivery services like Lalamove.
“Our orders have grown 10x last year compared to the year before, before the pandemic started,” Lalamove managing director Jane Teh told Malay Mail.
“Our regular customers also grew about 300 per cent.”
She added that many are relying on on-demand logistics services such as Lalamove and such companies have become an essential part of life during lockdowns.
“The most important role that Lalamove is playing at the moment for the SME (small and medium enterprises) market is …