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Ecommerce

Digital transformation: Keeping e-commerce moving even when everyone is stuck at home [Video]

Getting staff working from home when the coronavirus crisis started was just the first step for beauty company Avon International: next was working out how to to keep its vast network of sales reps productive while stuck at home.

Nick Burton, chief information and digital officer at Avon, and his team initially focussed on helping the firm's thousands of employees around the world to work remotely. Their work during the past few weeks has been to use IT to support the firm's door-to-door sales representatives. 

Avon has used a direct-selling model for 130 years, but it's also a model that was all-but-impossible to continue during lockdown.

SEE: How to become a CIO: A cheat sheet (TechRepublic)

Avon normally sells its products through reps who call at clients' doors and collect orders from a paper brochure. The representatives place one or two orders a month and receive a big box of products. These products are then hand delivered by hand to …

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Ecommerce

Laurence Fox hits back at criticism for wearing mask exemption badge: 'Educate yourself' | Celebrity News | Showbiz & TV [Video]

LAURENCE FOX - actor and politician - began trending on Twitter today after uploading a photograph of himself wearing a COVID 'mask exemption' badge that he had obtained from Amazon, and has now responded to criticism he received from a Conservative MP over the divisive post.

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Ecommerce

American entrepreneur Rachel Tipograph is the co-founder of MikMak, one of the fastest-growing woman-led startups of 2020-21.