Apple is planning to test a new “Retail Flex” program later this year, giving retail employees the ability to work “some weeks at their retail store location and other weeks remotely,” according to a new report from Bloomberg. Those employees working from home would be assigned to working on online sales, technical support, and customer service.
The report explains:
Creating such a program is an acknowledgment that the trend of greater online shopping accelerated by Covid-19 may continue despite economic re-openings and vaccine availability in many parts of the world. Workers will move between their store and remote roles depending on demand in stores versus online shopping during a particular period, the people said.
The iPhone maker is asking employees in the pilot program to participate for at least six months. Apple is planning to ramp up the arrangements from September to December, when the company is scheduled to release several new iPhones, iPads, …