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Ecommerce

Amazon Faces Allegations It Harvested and Stored Sensitive Voice Data [Video]

Amazon is being hit with a class-action suit alleging that the tech giant’s severs are storing biometric voice data from countless callers, in contravention of an Illinois privacy law.

At the centre of the suit is Amazon Connect — a suite of call-centre software that Amazon Web Services began licensing out under since 2017. One of the companies Amazon partnered with in order to offer this call-centre service, Pindrop Security, specialised in creating what are known as “voiceprints,” which can be used to identify and “authenticate” callers by the cadence of their voice. These specific vocal quirks — much like an iris scan, a finger print, or a facial scan — fall under the umbrella of “biometric data” under Illinois’s Biometric Information Privacy Act (BIPA.) There’s a chance that Amazon ran afoul of the state law by collecting that data without obtaining callers’ consent, storing it on AWS servers, …

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Ecommerce

Here's how to keep yourself safe while online shopping for Christmas deals [Video]

It's the most wonderful time of the year... if you're a scammer. With online retail becoming an even more enticing option during the pandemic, cyber security experts are warning Christmas shoppers to protect themselves.

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Ecommerce

Reports of rising retail sales suggest Chinese consumers have shaken off coronavirus worry, but the recovery is by no means complete, and spending that has grabbed headlines masks a deeper malaise