Amazon customers with missing consoles offered new PS5 stock [Video]

Amazon has begun contacting customers hit by its launch day missing-presumed-stolen PlayStation 5 disaster, and is offering a priority order for a replacement.

But because all affected orders were mass-refunded last week, this will now mean ensuring payment details are up to date and accepting a new £449.99 charge.

One affected customer – Push Square managing director Anthony Dickens – shared the email he received from Amazon via Twitter. In the message, Amazon gives a deadline of 23:59 UK time this Saturday, 5th December to accept.

Can anything be done to stop the PS5 and Xbox Series X scalpers?

You'll need to contact Amazon via its website livetext or phoneline to sort this (affected customers should already be familiar with those!). After that it should be job done, and there's no need to put in a new order via Amazon's website or sit and wait around for whenever new stock actually goes on sale.

Well done @AmazonUK for ?putting it right?. Hopefully it?ll actually arrive this time…

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