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Amazon breaks down barriers for the hard-of-hearing at Ottawa distribution centre [Video]

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OTTAWA –One of Ottawa's largest employers says it is taking extra care to make its workplace more inclusive for people of all abilities.

October is National Employment Disability Awareness Month and Amazon's giant distribution centre is breaking down barriers for people who are hard of hearing. 

Inside Amazon 1000,000 square-foot fulfilment centre on Boundary Road in Ottawa's east end, safety is the top priority. 

With more than 1,000 employees inside Amazon's centre, Learning Manager David Besharat wants to meet the needs of everyone. 

"As well as ensuring the quality of their learning and training throughout their tenure and growth," says Besharat. "We provide on-demand and scheduled video remote interpreting services for our deaf associates."

Sign Language Interpreting Associates Ottawa provides the services, and they offer the program for any employer wanting to enhance access for employees.

VRI offers instant access to a sign language interpreter or quick and clear communication with managers and other …

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