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Amazon Alexa adds more companies to its fruitless multi-agent interoperability initiative [Video]

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Amazon has been trying to cement its position as the dominant digital voice assistant for some time now, and last year launched an initiative which would allow users to access competitive voice assistants such as Bixby, Siri and Google Assistant via Amazon speakers.

So far nothing has come of this initiative, despite more than 30 companies having signed up last year, but that has not stopped Amazon from announcing more partners for the feature.

The Voice Interoperability Initiative (VII) now includes Dolby, Facebook, Garmin, and Xiaomi, and to hopefully get the initiative going Amazon has also released their Multi-Agent Design Guide, which provides recommendations and best practices for delivering customer experiences on devices that support multiple voice agents.

It is built around four priorities:

  • Building voice-enabled devices that promote choice and flexibility through multiple, simultaneous wake words
  • Developing voice agents that can work seamlessly with others, while protecting the privacy and security of customers
  • Releasing technologies …

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Ecommerce

Angry woman denies she is a 'Karen' after blasting Woolworths for online shopping blunder [Video]

An angry woman has denied she is a 'Karen' after blasting Woolworths for an online shopping blunder. The Sydney woman posted a lengthy message to Facebook after she paid extra for her groceries to be bagged in paper – not plastic. But in a mix-up, every individual item came in a plastic bag. 'Woolworths what […]