Customer feedback isn’t something only retailers and ecommerce companies have to worry about. Agents need to get thoughts from past clients for use in testimonials and reviews as well. Your website, email marketing, and social media presence offer opportunities to secure feedback from home buyers and sellers you’ve represented … but it’s usually not that simple. The online survey tools below (listed in no particular order) make it much easier to get commentary, praise, and general thoughts from these folks.
Widely considered to be one of the most comprehensive survey tools on the market, SurveyMonkey has become Old Reliable for brands small and large — including individual agents and big brokerages. The service offers an array of survey templates specifically designed for agents and brokers, making it simple for you to canvass team members to discern employee satisfaction or discover whether past clients enjoyed working with you.
- Basic …